Integrate.
Simplify.
We deliver managed IT, cybersecurity and cloud services that keep your business running — backed by 24/7 network monitoring, hardened against threats, and supported by people who actually pick up the phone.
What we do
IT that just works and security that doesn't sleep.
Security
Endpoint protection, firewall management, cybersecurity & hardening.
System Administration
24/7 network monitoring, patching, backup control, user support & remote help.
Cloud & Field
Microsoft 365, Azure, AWS operations and onsite engineering visits.
Programming
Modern web development — fast, responsive, SEO-ready websites & apps.
Always Watching
24/7 Network Monitoring & Rapid Response
Network monitoring and 24/7 infrastructure oversight are the backbone of reliable IT operations. We combine real-time visibility with expert incident response to catch and resolve issues before they impact your business.
- Real-time visibility across all network devices, servers and links
- Proactive alerting with on-call engineering team available every hour
- Rapid incident triage and escalation protocols
- Continuous infrastructure health monitoring
- •Network switches, routers & firewalls
- •Server CPU, memory & disk usage
- •Database performance & availability
- •Cloud infrastructure (AWS, Azure)
- •Microsoft 365 & Exchange health
- •VPN & remote access systems
- •Bandwidth utilization & traffic patterns
- •Security events & anomalies
Network & systems
24/7 network and infrastructure monitoring with live alerting and rapid incident response.
Cybersecurity
Firewall management, endpoint protection and continuous hardening to keep threats out.
Cloud & backup
Microsoft 365, Azure and AWS operations plus backup control and disaster recovery planning.
Web & onsite support
Modern web projects, local field service and hands-on support across Tirana and Albania.
Why InBound
A partner, not a ticket queue.
We pair proactive monitoring with named engineers who know your environment. No bouncing between tiers — just fast answers, clear communication and measurable outcomes.
- Senior engineers on every account
- Transparent SLAs and monthly reporting
- Vendor-neutral, best-of-breed tooling
- Onsite presence across Albania
Official Partner
Powered by Tirana ICT Academy
We partner with Tirana ICT Academy an internationally certified institution offering Cisco, CompTIA and cybersecurity training to ensure our team operates at the highest global standards and continuously develops next-generation IT talent in Albania.
Visit Tirana ICT AcademyWe deliver managed IT (monitoring, patching, backup, user support), cybersecurity (antivirus, firewall, hardening), cloud management (Microsoft 365, Azure, AWS), onsite support across Albania and modern web development.
Yes. Our NOC provides network monitoring around the clock and our engineers are on call for critical incidents 24/7/365.
Average first response is under 15 minutes for monitored incidents. Standard support tickets are answered within one business hour.
Our office is in Tirana — Rruga Reshit Petrela, Kompleksi "Usluga", Kulla e Xhamit, Kati 0, Tirana 1001, Albania. We provide onsite support nationwide.
Absolutely. Our plans scale from small teams of 5 to enterprises with hundreds of endpoints across multiple sites.
Our partnership with Tirana ICT Academy gives us continuous access to Cisco, CompTIA and cybersecurity-certified talent, and ensures our team is always trained on the latest industry standards.
Ready to harden your operations?
Get a free 30-minute consultation. We'll review your current setup and outline quick wins for security, reliability and cost.
Book a consultation